Yes. To modify, cancel or ask questions about your order, email customer-service@crane-usa.com
We pride ourselves on our ability to process and ship orders as quickly as possible, so it may not be possible to cancel your order, as it may have already been processed.
If your order is successfully canceled, you will receive a cancellation confirmation email.
We’ll issue your refund right away, but it may take up to 14 business days to reflect on your statements.
Any orders that are unable to be canceled will have to be treated as a return and the customer will be responsible for all applicable fees.
Note that we can’t redirect orders once they’re already on their way to you.
Please check that your order and shipping address are correct when placing your order.